Privacy Policy
Effective Date: 29/04/2025
1. Introduction
Welcome to RateX.
We value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how RateX (“we”, “our”, or “us”) collects, uses, and safeguards your information when you interact with our website, decentralized application (“App”), and associated services (collectively, the “Services”).
By using RateX, you agree to the practices described in this Privacy Policy.
2. Information We Collect
RateX is a decentralized protocol.
We strive to minimize the collection of personal information. However, certain limited information may be collected when you interact with our Services:
Public Blockchain Data: When you connect your wallet to RateX, we collect and display your public blockchain address and on-chain activity (such as trading, liquidity providing, points earned).
Device Information: We may collect basic technical data, including device type, browser type, operating system, and IP address, to optimize service functionality.
Usage Data: We may collect anonymized usage analytics, such as page views, interaction events, and performance metrics, to improve our Services.
We do not collect:
Your name, email address, or other directly identifying personal information unless you voluntarily provide it (e.g., via feedback forms or partnership inquiries).
Your private keys, seed phrases, or wallet passwords.
3. How We Use Your Information
We use the information we collect to:
Provide, operate, and improve the RateX platform.
Monitor platform performance and detect security incidents.
Analyze trends and usage patterns to enhance user experience.
Comply with legal obligations and enforce our Terms of Service.
We do not sell your personal information to third parties.
4. Cookies and Tracking Technologies
We use limited cookies and similar technologies to:
Remember user settings and preferences.
Improve website performance and security.
Conduct basic analytics through privacy-preserving services (e.g., Plausible Analytics, self-hosted solutions).
You can control cookie preferences through your browser settings.
5. Third-Party Services
Our Services may integrate with third-party tools (e.g., wallet providers, analytics services, RPC nodes). These services have their own privacy policies, and your interactions with them are governed by those terms.
We encourage you to review any third-party privacy policies before engaging with those services.
6. Data Retention
We retain non-personally identifiable information only as long as necessary to fulfil the purposes outlined in this Privacy Policy.
Blockchain data, by its nature, may be immutable and publicly accessible indefinitely.
7. Your Rights and Choices
Depending on your location, you may have rights under applicable privacy laws, including:
The right to access and correct your information.
The right to request deletion of your personal data (to the extent possible).
The right to restrict or object to data processing.
The right to withdraw consent where we rely on your consent.
To exercise your rights, please contact us at legal@rate-x.io.
8. Security
We implement reasonable technical and organizational measures to protect your information.
However, no system is perfectly secure. Please use RateX responsibly and safeguard your wallet credentials and devices.
9. International Users
RateX operates globally.
By using our Services, you acknowledge that your information may be transferred to and processed in countries outside of your jurisdiction, including countries that may not provide equivalent data protection.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be effective immediately upon posting on our website.
We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: legal@rate-x.io
rate labs limited co.,ltd
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